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Digital Twins in Action: Real-world Applications of Matterport's 3D Capture

Digital Twins in Action: Real-world Applications of Matterport's 3D Capture

Posted by Oliver Murray, Philip Hanrahan B.E., B. A., M.I.E.I. on 15th Apr 2025

Digital transformation has entered a new dimension—literally—thanks to the rise of digital twin technology. At the forefront of this innovation is Matterport, a leader in immersive 3D capture that empowers businesses to create precise virtual replicas of physical spaces. These interactive models offer far more than visual appeal; they support efficiency, collaboration, safety, and smarter decision-making across sectors such as construction, real estate, and manufacturing.

At Hitechniques, we understand the power of spatial data. As a trusted provider of Matterport 3D Capture Solutions in Ireland, we’ve witnessed first-hand how digital twins are reshaping workflows—from initial site surveys to final handovers and ongoing facility management. 

This article explores real-world examples of digital twins in action, with a focus on Matterport's 3D capture capabilities and the practical advantages they deliver. Whether managing complex construction projects or scaling retail portfolios, digital twins are redefining what's possible.

Key Takeaways

  • Digital twins created with Matterport offer immersive, data-rich replicas of physical spaces, supporting collaboration, safety, and smarter decision-making.
  • Construction, manufacturing, and property sectors are leveraging Matterport to improve documentation, streamline workflows, and reduce costly site visits.
  • Matterport models integrate seamlessly with BIM, CAD, and project management platforms, enhancing compatibility with existing workflows.
  • Hitechniques provides expert support in Ireland, offering equipment, training, and ongoing assistance to help clients unlock the full value of digital twin technology.

Understanding Digital Twins and Matterport's 3D Capture

A digital twin is a highly accurate, interactive, and data-rich replica of a physical environment. Far more than a static model, it evolves with the space it represents—providing ongoing insights and value throughout the lifecycle of a building, asset, or infrastructure.

Matterport’s 3D capture platform facilitates the creation of these digital twins through their Pro3 LiDAR cameras, available from Hitechniques. These devices scan physical spaces with millimetre precision and convert the data into immersive, cloud-based models that users can explore from any location.

Core benefits of Matterport digital twins include:

  • Real-time collaboration with remote teams and stakeholders.
  • Precise documentation of as-built conditions for retrofits or renovations.
  • Visual inspection and verification without the need for site visits.
  • Streamlined communication between architects, engineers, surveyors, and clients.

In contrast to traditional 2D plans or photographs, a Matterport digital twin captures depth, dimension, and detail—providing a holistic view of any site. These models are accessible via web browsers and can be annotated, measured, and integrated with BIM or CAD workflows.

Matterport’s platform also includes Measurement Mode, MatterTags, and Notes, offering embedded intelligence directly within the virtual space. This allows teams to document MEP systems, flag issues, and leave instructions—all within the 3D twin.

At Hitechniques, we support professionals across Ireland in integrating this technology, offering not just equipment but also expert training, post-sale support, and service packages to ensure long-term success.

Real-world Applications of Matterport's Digital Twins

Architecture, Engineering, and Construction (AEC)

Construction sites are inherently dynamic. With multiple stakeholders, evolving plans, and strict schedules, any miscommunication can lead to costly delays. Digital twins offer a shared, real-time view of a site, improving transparency and accountability.

Case Study: Bennett Construction

Bennett Construction, a long-established family run company with a reputation for innovation have adopted Matterport as part of the technologies they deploy on their projects.

A while ago they’ve been entrusted with number of store refurbishments for Penneys, the Irish budget clothing company that trades internationally as Primark.

Since a Matterport model was used during the construction of a Primark store in the UK during the pandemic the company has started to specify Matterport as part of the building process. Bennett Construction purchased hardware and staff training from Hitechniques, and then worked with our Matterport expert, Oliver Murray, on improving workflows during the project.

“For Bennett Construction there are a series of benefits in adopting the Matterport system which range from better communication, reduced travel, robust long-term records, and reduced costs for our clients. Enabling the entire team from planning to implementation to communicate effectively is a major benefit that flows from using digital twins. Reducing the travel required to monitor progress onsite is good for the individuals who would otherwise spend hours driving to site, the company who benefit from more efficient, less stressed staff, and of course the environment.” Michael McCormack, Site Manager at Bennett Construction

Key results:

  • Reduced travel for remote inspections.
  • Faster approvals and handovers.
  • Reduced costs.

Benefits to AEC professionals:

  • Site conditions can be captured weekly or monthly for progress tracking.
  • Digital twins are used to compare against design drawings.
  • MEP systems are documented before walls are closed, avoiding disputes later.

Manufacturing 

Manufacturers are turning to digital twins to manage complex plant layouts, equipment configurations, and compliance documentation. With Matterport, facility managers can maintain a living model of the production floor.

Reported outcomes:

  • Accelerated digital transformation projects.
  • Improved equipment maintenance planning.
  • Lowered risk through scenario simulation and space optimisation.

Use cases in manufacturing:

  • Mapping escape routes and safety signage.
  • Planning equipment upgrades or reconfiguration.
  • Virtual walkthroughs for onboarding staff or auditors.

By integrating Matterport scans into manufacturing environments, companies gain clarity and reduce downtime. Hitechniques supplies the equipment and knowledge needed to deploy this at scale.

Real Estate and Property Management

Matterport has become a cornerstone of property marketing and management. For estate agents, landlords, and corporate facilities teams, digital twins provide an unparalleled sense of space and condition.

One of more interesting use cases we came across was an effective application of Matterport technology in facility management within an educational setting.

Case Study: Coláiste Íosagáin

A large secondary school in Ireland, with over 1000 pupils and an annual intake of 210-240 First Year students, traditionally relied on an in-person Open Evening and subsequent assessment morning to introduce prospective students and their families to the school campus. The COVID-19 pandemic and associated restrictions in 2021 necessitated a significant shift in how the school engaged with incoming students. While a promotional video addressed the school's offerings and enrolment process, the school recognized the importance of providing a tangible "feel" for the physical environment – the corridors, specialist rooms, PE hall, and canteen.

While initially implemented as a marketing and engagement tool during a period of restriction, the virtual tour offers several ongoing benefits for facility management:

  • Remote Familiarisation: New staff members, substitute teachers, and even contractors can remotely familiarize themselves with the school layout, key areas, and access points before their first visit, improving efficiency and reducing the need for in-person orientation.
  • Space Planning and Management: The detailed 3D model can assist in space planning exercises, identifying potential areas for improvement, and visualizing different layouts for classrooms or events without the need for physical walkthroughs.
  • Maintenance and Repair: Facility managers can use the virtual tour to remotely assess maintenance needs, identify the location of equipment or infrastructure requiring attention, and provide visual context to maintenance staff or external contractors, potentially streamlining the repair process.  
  • Emergency Planning: The virtual tour can serve as a valuable tool for emergency planning and training, allowing staff and emergency responders to familiarize themselves with evacuation routes, assembly points, and the location of safety equipment.  
  • Insurance and Documentation: The detailed 3D model can serve as comprehensive documentation of the school's facilities for insurance purposes or in the event of any unforeseen incidents.

“We were delighted with the virtual tour of our school and have sent it out to all the families of our incoming First Years. We have also put the virtual tour on our website. The feedback has been very positive.” Justin Brown, Deputy Principal at Coláiste Íosagáin

Benefits of Implementing Matterport’s Digital Twins

Digital twins deliver value well beyond their visual fidelity. They act as a single source of truth across the lifecycle of a project or property.

Key advantages include

  • Enhanced visualisation: Stakeholders understand spatial layouts more clearly, avoiding misinterpretation of 2D drawings.
  • Better collaboration: From architects to contractors, all parties work from the same reference.
  • Reduced travel and carbon footprint: Site visits are replaced with virtual walkthroughs, lowering costs and environmental impact.
  • Greater transparency and documentation: Every scan becomes a permanent record, supporting claims, handovers, and compliance.

Matterport’s models also integrate with platforms like AutoCAD, Revit, and Procore, ensuring compatibility with existing workflows.

For example, by using the Matterport Pro3, large-scale sites—both indoors and outdoors—can be captured in high detail. Coupled with Hitechniques’ expert support, Irish businesses can scale these capabilities with confidence.

Hitechniques: Facilitating Matterport 3D Capture Solutions

As Ireland’s leading provider of survey and measurement technology, Hitechniques offers a complete suite of Matterport 3D Capture Solutions tailored to construction, property, and industrial clients.

Our Matterport offering includes

  • Matterport Pro2 and Pro3 Cameras and camera kits
  • Tripods, batteries, and accessories
  • Subscription plans for hosting and sharing models
  • Certified Matterport 3D Capture Training
  • On-demand product demos and consultation

Whether you’re new to digital twins or looking to scale existing operations, our team ensures a smooth implementation—from equipment advice to workflow integration.

We also provide 360° support, including maintenance and repairs, to maximise the value of your investment. Our close partnerships with professionals across Ireland make us a trusted name in precision measurement and spatial technology.

Conclusion: Matterport digital twins

Digital twins are revolutionising how we design, document, and manage built environments. Through Matterport’s 3D capture technology, businesses can now experience their spaces in full detail—enhancing collaboration, reducing risk, and delivering faster results.

From construction sites to commercial buildings, the case studies discussed show how leading firms are harnessing the power of digital twins to streamline operations. With each scan, they're not just capturing data—they’re gaining insight.

At Hitechniques, we’re proud to support this transformation. As an authorised Matterport reseller and training provider, we help professionals across Ireland unlock the full potential of 3D capture. With expert advice, top-tier equipment, and hands-on training, we turn innovation into real-world impact.

Digital twins are no longer the future—they’re already here. And with Hitechniques by your side, you’re ready to capture it.

Discover how Hitechniques can help you bring digital twin technology to life—explore our Matterport 3D Capture Solutions today.

Frequently Asked Questions (FAQ)

How are digital twins used during a construction project lifecycle?

Digital twins are valuable across all project phases:

  • Pre-construction – site surveys and visualisation for tendering and planning.
  • Construction – progress tracking, remote inspections, and contractor coordination.
  • Post-construction – handover documentation, snagging, and long-term facility management.

Matterport scans help all parties stay aligned by offering a shared, up-to-date view of the site.

Can digital twins replace physical site visits entirely?

Not always, but they can significantly reduce the need for frequent travel. Stakeholders can perform remote inspections, approve layouts, or collaborate on design changes without needing to visit in person—saving time and carbon emissions.

What size or type of space is best suited for Matterport scanning?

Matterport is ideal for:

  • Residential and commercial buildings
  • Construction sites
  • Industrial facilities
  • Heritage and cultural spaces
  • Retail branches and multi-site portfolios

From a single room to a multi-floor complex, both the Pro2 and Pro3 can handle varying site conditions—with Pro3 enabling full indoor/outdoor integration.

How does Hitechniques support ongoing digital twin adoption?

We offer more than just hardware. Hitechniques provides:

  • Hands-on training courses for Matterport capture and workflow integration
  • Expert advice for your industry-specific use case
  • Ongoing technical support and maintenance for your equipment
  • Flexible purchasing and subscription options

We act as a long-term partner, not just a product supplier.

What role do digital twins play in sustainability and ESG goals?

By reducing the need for travel, increasing visibility, and improving operational efficiency, digital twins contribute to:

  • Lower carbon footprints
  • Reduced material waste
  • Smarter asset management
  • Better energy usage insights

For ESG reporting, digital twins also offer powerful documentation tools and visual evidence.

Can Matterport models be used for compliance and audits?

Yes. Many organisations use digital twins for:

  • Health & Safety inspections
  • Insurance assessments
  • Compliance tracking in regulated industries like manufacturing or banking

MatterTags and Notes within the models allow for issue reporting, safety checks, and real-time annotations.

Are Matterport scans secure and private?

Matterport offers robust cloud security features, including:

  • Controlled access sharing
  • Password-protected models
  • GDPR-compliant data storage

You decide who can view or collaborate on your scans. Hitechniques can advise on best practices for data security and access management.

What makes Hitechniques different from other Matterport suppliers?

As an Irish-based company with decades of experience in measurement technology, we offer:

  • Local expertise and customer support
  • Certified training courses tailored to Irish regulations and industries
  • On-site product demonstrations
  • Long-term partnerships with surveying, construction, and property professionals

We understand the needs of Irish businesses and offer solutions that fit.